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Post by aedalth on Feb 14, 2019 21:56:19 GMT
Good afternoon.
I just got the client installed and started through the first few quests. I keep trying to enter the Second Skull lair and my client will immediately crash when I click on the hole to go into the underground area. The character that it is happening on is Elanil and she is on mirror 7. I was able to duplicate this on character Ellsoul also.
Does anyone know of a fix? Is there any more info the admins will need to look into it?
Cheers.
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Post by Admin on Feb 15, 2019 20:34:22 GMT
I will check it out. Does this only happen in the second skull lair on those specific characters?
EDIT: Can't seem to reproduce this error on your characters. Can you sum up the exact steps you take to reproduce this glitch?
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Post by aedalth on Feb 15, 2019 21:18:37 GMT
Yep. I'm not doing anything out of the ordinary, just clicking on the entrance to the skellie 2 area. I will occasionally see the inside of the area, but the client crashes pretty fast after that. I am unable to move down there.
I also noticed that I crash when I try to cast either fireball (not sure if that's the actual name, alt+1) or lightning ball (alt+2). I may have a scuffed file somewhere in my download. I am running a few updates on the machine and am going to re-download the client when the updates are done. Any thoughts on these disconnects also?
Thanks for looking in to it for me.
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Post by aedalth on Feb 15, 2019 22:24:09 GMT
Got everything updated and the client redownloaded. Once I downloaded and extracted the .rar, I get an "application was unable to start correctly (0x000007b) error." I can't actually open the client now at all. I may have scuffed it totally with the updates I ran on the system. A quick Google search told me to update the .net Framework, which is what I just did with the updates I ran on my system. Not entirely sure what it's doing.
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Post by Admin on Feb 16, 2019 11:32:00 GMT
Make sure you check the following boxes when you launch the game (dont check any other):
- System memory - Full alpha - Shade walls - Shade floor - Realistic lights
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Post by Admin on Feb 16, 2019 14:51:43 GMT
Also make sure you install Visual C++ distributable 32 and 64 bits.
EDIT: Just google Visual C++ distributable. Newly installed machines always miss this windows pack (its used by lots of applications).
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